From Kennels to KPIs: What Shelters Teach About Leadership

What can an animal rescue centre teach us about running a successful organisation? Quite a lot.

In this engaging session at the RSPCA Hull & East Riding Branch Animal Care Centre, Chief Executive Fred Owen explores how the Balanced Scorecard helps leaders look beyond financial results to measure what really drives long-term success: people, operations, customers and sustainability.

Using real examples from managing a busy animal rescue centre, Fred will show how balancing these priorities leads to better decisions, stronger teams and more resilient organisations.

Whether you lead a business, charity or public sector team, this session will offer practical ideas for adopting a more balanced approach to performance and leadership.

What to expect

• A 90-minute interactive leadership session
• Practical insights into the Balanced Scorecard approach
• Networking with refreshments
• Optional behind-the-scenes tour of the Animal Care Centre